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Cookies Policy
This Cookies Policy explains how Two Up Casino uses cookies and similar technologies when you visit or use our website. It describes the types of cookies that may be used, why they are needed, and the choices available to players in Australia.
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About cookies
Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. A cookie can allow a website to recognise a device, remember selected preferences, support security features and understand how the website is being used. Some cookies are placed by the website you are visiting, while others may be placed by service providers that support website functions.
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Two Up Casino may use cookies, pixels, tags, local storage and related technologies to operate and improve its website. These technologies may collect information such as your device type, browser type, operating system, approximate location based on technical information, pages viewed, actions taken, session details and website performance information. The information collected depends on the technology used and the choices you make.
Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information held about your account or website activity. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable requirements.
Some cookies are essential for the website to work correctly. Other cookies require your consent, where consent is required by applicable law. You can review or change your preferences using the cookie controls made available on the website. Changing your settings may affect some website features or how the website operates.
Types of cookies we may use
The cookies used on the website may vary over time as features, services and technical requirements change. Cookies can generally be grouped into the following categories:
Strictly necessary cookies
These cookies support the basic operation, security and accessibility of the website. They may be used to maintain a secure session, help prevent fraudulent activity, remember privacy choices, route website traffic, protect forms or support account and login functions. Because these cookies are needed for core services, they may not be available for optional opt-out through the cookie banner.
Functionality and preference cookies
These cookies remember choices you make so that the website can provide a more convenient experience. For example, they may remember language, display or other preferences, where those options are available. If you reject these cookies, the website may still be available, but some preferences may need to be selected again during a later visit.
Analytics and performance cookies
These cookies help us understand how visitors use the website. They may provide information about pages visited, navigation paths, loading times, errors and general engagement. The information helps identify technical problems, measure performance and improve the design, content and usability of the website. Analytics information may be collected in an aggregated or otherwise limited form, depending on the service and settings used.
Advertising and marketing cookies
Where used and permitted, these cookies may help measure advertising activity, understand how campaigns perform or show content that is more relevant to a visitor. They may also help limit repeated advertising or record whether an advertisement or promotional message has been viewed. Optional marketing cookies will generally be controlled through the available consent settings.
Security, compliance and responsible use
Cookies and related technologies may also be used to support account security, detect unusual activity, protect the website from misuse, apply access controls and assist with legal or regulatory obligations. These purposes can include helping to protect players, maintaining platform integrity and supporting responsible operation of gambling services.
Third-party services and cookie choices
Some website features may be supported by third-party providers. These providers may use their own cookies or similar technologies when delivering services such as website security, payment support, analytics, customer support, content delivery or advertising measurement. Third parties may process technical information in accordance with their own privacy notices and terms.
We do not control every cookie or technology used by an independent third party. You should review the relevant provider's information if you want to understand how that provider collects, uses or stores information. Third-party services may change, and the providers used on a particular page may not be the same as those used on another page.
When you first visit the website, a cookie notice or preference tool may allow you to accept optional cookies, reject optional cookies or choose categories individually. Your settings may be stored so that the website can remember your choice. If you use a different browser or device, you may need to set your preferences again.
You can also manage cookies through your browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. Browser controls differ, so you should check the help or settings menu for your chosen browser. Blocking all cookies may prevent some parts of the website from operating properly, particularly features that require a secure session or saved preference.
- Accept or reject optional cookies through the website's cookie preference tool, where available.
- Delete existing cookies through your browser or device settings.
- Block cookies from being stored automatically, subject to the effect this may have on website functions.
- Use separate browser profiles or devices if you want different cookie settings for different activities.
- Review third-party privacy information where a third-party service is used on the website.
Withdrawing consent does not necessarily remove information that was collected before your preference was changed. It will generally prevent future use of optional cookies on the relevant browser or device, subject to technical limitations and any cookies that are strictly necessary for the website.
Storage, privacy and updates
How long cookies remain on your device
Some cookies last only for the duration of your browsing session and are removed when you close your browser. Other cookies remain on your device for a longer period or until they are deleted. The length of time depends on the purpose of the cookie, the provider that places it and the settings applied to the website. The cookie preference tool or relevant provider information may give more detail about available categories and retention periods.
Information collected through cookies
Information collected through cookies may be used to provide services, maintain security, remember settings, analyse performance, investigate technical issues, improve the website and meet applicable obligations. Access to this information may be limited to people and service providers who need it for legitimate business, technical, security, compliance or support purposes.
Cookie information may be processed or stored in Australia or another location, depending on the systems and providers used to operate the website. Where personal information is involved, it will be handled as described in our Privacy Policy. That policy also explains how information may be collected, used, disclosed and protected, as well as any rights or choices that may be available to you.
Children and age-restricted services
The website and its gambling services are intended for adults who meet the applicable age and eligibility requirements. Cookies must not be used to bypass age verification, identity checks, account controls or other safeguards. If you believe that a child has provided information through the website, use the available support or privacy contact options so the matter can be reviewed.
Changes to this policy
We may update this Cookies Policy when our website, technology, services, providers or legal obligations change. The updated version will be published on this page with an updated effective date where appropriate. You should review this page from time to time so that you remain informed about how cookies and similar technologies may be used.
If you have a question about this Cookies Policy or want help understanding the available settings, please use the contact or support options shown on the Two Up Casino website. Do not include passwords, payment card details or other sensitive account information in an enquiry unless it is requested through a secure and approved process.
